Contact us

There are various ways to get in touch with the TMO. To contact a specific department, please follow the appropriate link on the menu to the left of this page.

Our general contact details are listed below.

By Freephone

0800 137 111

By email

Email the Repairs and Customer Service Centre on: ContactUs@kctmo.org.uk

By post

You can send your queries to:

The Chief Executive, Kensington & Chelsea TMO, Charles House, 375 Kensington High Street, London W14 8QH

By Fax

020 7605 6327

Please include your name and postal address in correspondence.

You can meet us face-to-face:

There are several places where you can talk to us face to face. Please note that the links below lead to external websites and will open in new window.

Worlds End Estate Office

Blantyre Street, London SW10 0DS

Tel: 020 7605 6318

Open to the Public: Mon/Tues/Thurs 9:00am - 4:30pm and Weds/Fri 9:00am - 1:30pm

• Nearest tube station: Fulham Broadway
• Local buses: 14, 22, 211, 328
• Map of the Worlds End Estate Office's location
• You can plan your journey to World's End Estate Office using Transport for London's website

Network Hub

292a Kensal Road, London W10 5BE

Open to the Public: Tue 9.30am to 4.30pm, Thurs 1.00pm to 4.30pm and Fri 9.30am to 4pm

Lancaster West Estate

Grenfell Tower

Open to the Public: Mon to Thurs 8.30am to 4.30pm and Fri 8.30am to 1.00pm

We can visit you at home

If the locations above are not convenient, we'd be happy to make an appointment to come to your home to talk to you about what matters to you.

To make an appointment, call us on the freephone number: 0800 137 111.