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TMO Housing Allocations Service

Welcome to the main homepage for the TMO Allocation's Team.

A picture of Pond House Estate

The Allocations Team is responsible for finding new tenants for all the Council homes that become empty. We also register re-housing applications for tenants who wish to move.

New Allocations Scheme

A review of the Housing Allocations Scheme took place in 2005/2006. The review is now available for you to read online.

Please note that the following schemes are no longer available:

  • The LAWN mobility Schmeme
  • The Seaside and Country Homes Scheme
  • Homeswap
  • Homes Mobility Scheme

You will need to make a new application for alternative mobility services if the other services meet your requirements. For more information, please visit the Mutual Exchanges section of the website.

Contact the Allocations Team

Telephone: Freephone 0800 137 111

Email: Allocations@kctmo.org.uk

Our service standards

The TMO Allocations Team is dedicated to providing a high standard of service to our customers. We have agreed this level of service with residents, and they are summarised in the TMO Allocations Service Standards.

Local area information

For local area information, please download Neighbourhood Information packs or visit www.upmystreet.com.

North or South?

  • Your home falls under the North if your postcode begins: W2, W10 or W11.
  • Your home falls under the South if your postcode begins: SW3, SW5, SW6, SW10, W8 or W14.
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